Frequently Asked Questions

CBD (cannabidiol) is a natural compound found in the hemp plant. It is non-psychoactive and does not produce a "high." ELKIEF CBD oils are intended for wellness and skincare support as part of your daily routine. They are not medicines and are not intended to diagnose, treat, cure or prevent any disease.

Yes. All ELKIEF products contain 0.0% THC. This is verified by independent third-party laboratory testing on every batch. You can be confident there are no psychoactive effects from our oils.

Our CBD is sourced from the Rif mountains of northern Morocco — one of the most naturally rich botanical regions in the world. The unique soil, altitude and climate of this region contribute to the exceptional quality of our ingredients.

We use cold extraction without solvents. This method preserves the natural integrity of the plant compounds and ensures a clean, pure oil with no chemical residues.

We offer five products at launch. Our CBD Oil 10% and CBD Oil 100% are pure CBD wellness oils in different concentrations. Our Apricot Kernel Oil, Almond Oil and Vitamin E Oil are carrier oil blends enriched with 10% CBD — ideal for skincare and topical use.

Our oils are intended for wellness and skincare use. Each product page includes recommended usage guidance. If you have any medical conditions or are taking medication, we recommend consulting your doctor before use.

All our products are third-party lab tested for purity and potency. They are THC-free and produced without solvents or harsh chemicals. Our products are intended for adults aged 18 and over. They are not suitable for pregnant or breastfeeding women without medical advice.

We always recommend consulting your doctor or pharmacist if you are taking any medication before adding CBD oils to your routine. ELKIEF products are wellness products, not medicines, and we are not able to provide medical advice.

Our products are intended for adults aged 18 and over only. They are not suitable for use by children or minors.

We currently ship within The Netherlands only. We plan to expand to other EU countries in future phases. Stay tuned via our newsletter.

Orders are typically delivered within 2–4 business days across The Netherlands. You will receive a confirmation email with tracking details once your order has been dispatched.

We accept iDEAL, credit card and bank transfer. All payments are processed securely through our CBD-compliant payment provider.

If you are not satisfied with your order, please contact us within 14 days of receiving your product. Unopened products may be returned in their original condition. Please review our full returns policy on our Terms & Conditions page.

Yes. CBD products that contain 0.0% THC are legal in The Netherlands and across the EU. All ELKIEF products comply with Dutch and EU regulations for CBD wellness products.

No. ELKIEF products are wellness and skincare products, not medicines. They are not intended to diagnose, treat, cure or prevent any disease. They are not regulated as pharmaceutical products.

We take your privacy seriously and are fully GDPR compliant. We only collect data that is necessary to process your order and communicate with you. Full details are available in our Privacy Policy.